Effective Date: January 27, 2025
At Street Interviews Limited ("we," "our," or "us"), we value your trust and are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect information related to freelancers and contractors during all stages of our working relationship, including onboarding, collaboration, invoicing, and communication.
1. Information We Collect
We may collect the following types of personal and professional information:
a. Personal Information:
- Full name
- Contact details (e.g., phone number, email address, physical address)
- Payment information (e.g., bank account details, PayPal information)
- Identification documents (e.g., passport, driver’s license, proof of address) for verification and legal compliance
b. Professional Information
- Work history, portfolio, and references provided during onboarding
- Availability, location (if required for scheduling), and skill sets
c. Financial and Invoice Data
- Invoice submissions, amounts, and details of services rendered
- Payment records, including transaction history
d. Communication Data
- Messages and emails exchanged during onboarding and project work
- Responses to forms or surveys (e.g., through Typeform)
e. Device and Usage Data
- IP addresses, browser types, and device identifiers when interacting with our online tools
- Usage data related to software and platforms we use for onboarding or project management
2. How We Collect Information
We collect data through the following channels:
- Direct Input: Information you provide during onboarding, project discussions, and invoice submissions.
- Third-Party Tools: Data collected via software tools such as Typeform (for forms), Twilio (for SMS notifications), and Zapier (for workflow automation).
- Project Work: Information gathered while working on projects, such as location-based details during street interviews.
- Public Platforms: Publicly available data from professional profiles (e.g., LinkedIn or portfolios).
3. How We Use Your Information
We use your data for the following purposes:
a. Onboarding and Administration
- Streamlining the freelancer onboarding process, including contract signing and ID verification
- Assigning projects based on skills, availability, and preferences
b. Communication
- Sending updates on project assignments, payment statuses, and deadlines via SMS, email, or phone
- Providing logistical details for project work (e.g., meeting locations, schedules)
c. Payment Processing
- Managing invoices and ensuring timely payments for completed work
- Maintaining accurate financial records for tax and legal purposes
d. Project Management
- Collaborating on project tasks, schedules, and updates
- Sharing project requirements and media files (e.g., interview footage or scripts)
e. Legal Compliance
- Meeting legal and regulatory requirements, such as tax reporting and anti-money laundering checks
- Addressing disputes or resolving contractual issues
4. Third-Party Tools We Use
We rely on trusted software and tools to facilitate our work with freelancers:
- Twilio: For sending SMS notifications about invoices, payments, and project updates.
- Zapier: To automate workflows and connect various platforms for efficiency.
- Typeform: For onboarding forms, invoice submissions, and surveys.
- Payment Processors: For managing and processing financial transactions securely.
- Cloud Storage (e.g., Google Drive): For securely storing and sharing project-related files.
- Project Management Tools: For assigning and tracking tasks and deadlines.
These third-party providers comply with data protection regulations, and we ensure their practices align with our privacy commitments.
5. Data Storage and Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data during transmission (e.g., HTTPS, secure APIs)
- Access controls to ensure only authorized personnel can view your data
- Regular audits and updates to our security practices
All data is stored on secure servers compliant with GDPR and other relevant regulations.
6. Data Retention
We retain your information only for as long as necessary to:
- Fulfill our contractual obligations
- Comply with legal, tax, and regulatory requirements
- Address disputes or legal claims
Once no longer needed, your data will be securely deleted or anonymised.
7. Sharing Your Information
We may share your information with the following:
- Service Providers: Third-party tools and software used for communication, project management, or payment processing.
- Government Authorities: When required for tax reporting or compliance with legal obligations.
- Legal and Financial Advisors: For auditing or resolving disputes.
We do not sell your personal information to third parties.
8. Your Rights
As a freelancer or contractor, you have the following rights:
- Access Your Data: Request a copy of the personal information we hold about you.
- Update Your Data: Correct or update your personal or payment details.
- Request Deletion: Ask for your data to be deleted, subject to legal and contractual requirements.
- Opt Out: Opt out of receiving non-essential SMS or email communications.
To exercise these rights, please contact us at legal@streetinterviews.group.
9. Use of Data During Street Interviews
As part of your work with us, you may participate in projects that involve public interviews or recordings. We ensure:
- All participants are aware of and consent to recordings.
- Personal data collected during interviews is handled in compliance with applicable privacy laws.
- Freelancers and contractors are required to follow our guidelines on data protection and participant consent during projects.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you via email or other appropriate channels and will take effect immediately upon posting.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
📧 Email: legal@streetinterviews.group
📍 Address: 302, 8 Tib Lane, Manchester, M2 4JA, United Kingdom
